FREQUENTLY ASKED QUESTIONS

3D Tour are best suited for interiors but if there is no harsh direct sunlight, exterior spaces may be included such as decks and patios.

It typically takes 35-45 minutes for every 1,000 square feet. Each individual scan takes about 1 minute.

You do not need to provide anything for us to make the virtual tour. Everything in our virtual tours are created digitally.

Please have the space in a condition suitable for scanning before the scheduled appointment. We would prefer to not spend time during the appointment cleaning or rearranging furniture.

Please provide instructions in the appointment scheduling form on how to access the property or how to obtain lockbox codes.

You are not required to be on site while we scan the property. The scanning process is very time consuming and most real estate professionals either provide a lockbox code or unlock the property themselves then take off.

Please be aware that it is a very time consuming process which often takes a few hours to complete.

Our 3D cameras use High-Dynamic-Range Imaging (HDR) allowing the camera to adjust to changes in light so both light and dark areas can be captured at the same time. This means that a space is good for scanning even on cloudy days. As long as there is interior lighting, the finished project will look as good as a model created on a sunny day.

Embedding a model is very straightforward; it’s similar to embedding a YouTube video. Simply copy and paste the HTML code that we will provide. If you’re not feeling too tech savvy, we can help you.

The 3D Tour uses WebGL, the modern standard for 3D content viewed on the web. On desktop computers, WebGL is supported by the latest version of Chrome, Firefox, Safari, and Internet Explorer. On mobile devices, WebGL is supported by Safari for iOS 8 and Chrome for Android. Loading times typically take longer on mobile devices. If you can’t view the Virtual Tour, please update your browser. Test Your Browser

3D Tour require an enormous amount of data which is stored in the cloud. The first 6 months of hosting are free and then its only $100 a year / model after that. You are free to cancel at anytime.

When you schedule an appointment with Tour It Now, we automatically create a user profile for you allowing you to login and view your upcoming appointment as well as cancel appointments. A deposit is required to confirm scheduling. Should you need to cancel, please do so more than 24 hours before the appointment to avoid a rescheduling fee.